Privacy Policy
Med Cares Vitals ("we," "us," or "our") understands that information about your health is personal and sensitive. We are committed to protecting your privacy and handling your information with the utmost care and confidentiality. This Privacy Policy outlines how we collect, use, and protect your data when you use our services for Erectile Dysfunction (ED) treatment.
1. Information We Collect
To provide you with safe and effective care, we collect the following types of information:
- Personal Information: Your name, date of birth, shipping address, email, and phone number.
- Sensitive Health Information (PHI): Detailed information about your sexual health, medical history (including cardiovascular health), current medications, symptoms, and other data necessary for our providers to diagnose and treat ED.
- Payment Information: Credit card details, processed securely by our payment partners. We do not store your full credit card number on our servers.
- Identification: We may require a government-issued ID to verify your age and identity to comply with regulations.
2. How We Use Your Information
Your information is used to:
- Facilitate a medical consultation with a licensed Provider.
- Determine your eligibility for ED treatment.
- Process and fulfill your prescriptions through our partner pharmacies.
- Ship your treatment to you in discreet packaging.
- Communicate with you about your account, treatment, and our services.
- Comply with all applicable healthcare laws and regulations (e.g., HIPAA).
3. Data Security and Confidentiality
We implement robust technical and administrative safeguards to protect your sensitive information. All data is transmitted over encrypted (SSL) connections, and our platform is designed to be compliant with healthcare security standards. We limit access to your information to only those employees, Providers, and pharmacy staff who require it to perform their jobs.
4. Disclosure of Your Information
We do not sell your personal information. We only share it as necessary to provide our services, including with:
- The healthcare Provider conducting your consultation.
- Our partner pharmacies for prescription fulfillment.
- Secure third-party services for payment processing and identity verification.
- When required by law, such as in response to a court order.
5. Contact Us
If you have any questions about our commitment to your privacy, please contact us.