Terms of Service
Welcome to Med Cares Vitals. These Terms of Service ("Terms") govern your use of our telehealth platform and services, which are focused on providing consultations and treatments for men's health conditions, specifically Erectile Dysfunction (ED). By using our Services, you agree to be bound by these Terms.
1. Description of Services
Med Cares Vitals is a platform that connects patients with independent, licensed US healthcare professionals ("Providers") to diagnose and treat Erectile Dysfunction. Our services include online consultations, medical assessments, and, if deemed appropriate by the Provider, issuance of prescriptions for ED medication. THIS SERVICE IS NOT FOR MEDICAL EMERGENCIES.
2. User Eligibility and Agreement
To use our Services, you must represent and warrant that you are:
- At least 18 years of age.
- A male seeking treatment for yourself.
- Located in a state or region where we operate.
- Legally capable of entering into a binding contract.
3. Your Responsibilities and Account Security
You agree to:
- Provide a complete and honest medical history. It is critically important to disclose all health conditions (especially heart conditions, high/low blood pressure) and all current medications (especially nitrates), as failure to do so can result in serious health risks.
- Keep your account information and password confidential.
- Use the Services only for lawful purposes and for your own personal treatment.
- Consent to treatment and to the use of telehealth services for your care.
4. Prescriptions and Treatment
A prescription is not guaranteed. Our Providers will use their independent professional judgment to determine if you are a suitable candidate for treatment through telehealth. If a prescription is deemed appropriate, it will be sent to a partner pharmacy for fulfillment and discreet delivery.
5. Payment and Fees
You agree to pay all fees associated with the Services you request. All charges are detailed on our website and must be paid at the time of service. We use a secure third-party payment processor for all transactions.
6. Limitation of Liability
Med Cares Vitals is a technology platform connecting you to Providers. We are not liable for the medical advice given by Providers or for any adverse effects from medication prescribed. The doctor-patient relationship exists solely between you and your Provider.
7. Modifications to Terms
We reserve the right to modify these Terms at any time. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
8. Contact Us
If you have any questions about these Terms, please contact us.